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Customer Service
100% Satisfaction Guaranteed
If you are not getting the results expected, simply return the product to us within 30 days and we will credit the amount of your purchase. Once we receive your shipment, we will verify the product is in good condition and working order and we will credit the full amount charged. Call us at 1 877 FIT KWIK (348-5945) and we will provide a return verification number as well as shipping address depending on your location."I’m writing to congratulate you for extending excellent customer support to me. As you recall, I’ve recently purchased a Kwikfit Vibration machine from you. No doubt you remember I’ve had some difficulties with it. You treated my complaints seriously and professionally, making suggestions and taking action. Your decisive response exceeded my expectations. Many companies promise to help when things go wrong, yours actually backs it up with action. I have no hesitation to recommend your company to others."
Sincerely,
Robert Rome
Kamloops Jet Vac
2 Year Warranty
We warrant this vibration machine to be free of defects in materials and workmanship while being operated correctly abiding by the instructions for a period of 2 years on the whole machine from the original date of purchase. If the vibration machine exhibits a defect while in use within the warranty period, we will either repair or replace the defective part free of charge.
Do not send your Kwikfit4u vibration machine back without return authorization.
We will work to get the product fixed per the warranty but please
call us at 1 877 FIT KWIK (348-5945) for a return authorization number,
warranty logistics and shipment destination which may be your dealer.
After you call for a Return Authorization number, we will attempt to troubleshoot the issue over the phone as very things can go wrong with the machines. In many cases, a loose connection is to blame during transit so to avoid the loss of use of your machine and unnecessary shipping charges, we want to explore easy to fix solutions on the phone. If we can’t successfully troubleshoot over the phone, we will resolve the situation and give you access to our reduced shipping rates. Similar to your vehicle warranty, there may be some time spent and cost to you to get us your machine but we will rectify any issue that is our fault. If you are within your 30 day 100% Satisfaction Guarantee period, we will include a pre-paid waybill with the new part(s) we ship, so it will cost not cost you anything to return the defective part(s).
Shipping & Delivery
Until otherwise posted our shipping is free within continental North America.
Privacy & Security
Kwikfit4u takes it's clients' privacy very seriously and are highly committed to protect it. Our site is protected with high security and technology in order to safely handle the information you submit to us.
The information you leave in our site, such as your name, your email and your telephone number, are for our eyes only and is not shared with any other business
We only use your private information in order to contact you, and do not put your details on any mailing lists or contact lists.
The use of personal information is done with high respect to your privacy. At Kwikfit4u, we treat our clients with respect and all necessary precautions.
Your privacy and security is protected when shopping from our online store. Your credit card and billing information is protected by 128-bit encryption.
